SimCall Reduces Call Center Volumes by 40% for Tier 1 North American Carrier

Posted by Ryan Guthrie on Mar 11, 2013 10:01:00 AM

Advanced Technologies & Services, Inc. (ATS), a leading provider of operations and business support systems (OSS/BSS) for communications providers, announced results from a 2012 SimCall project that reduced call center and operator service call volumes by more than 40% for a Tier 1 North American Carrier.

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Topics: SimCall, Case Study, SimCall Lite

ATS Inks Deal to Implement SimCall Wireless at Tier 1 North American Wireless Carrier

Posted by Ryan Guthrie on Jul 7, 2012 3:00:00 PM

Advanced Technologies & Services, Inc. (ATS), a leading provider of operations and business support systems (OSS/BSS) for communications providers, announced it has entered into an agreement with a Tier 1 North American Wireless Carrier to implement SimCall Wireless to ensure network and billing integrity across the carrier’s footprint. With this latest implementation, the carrier now employs SimCall on both its wireline and GSM/CDMA wireless networks.

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Topics: SimCall

“HAL, Tell Me About My Network.” – What’s Next for SimCall?

Posted by Peter Mueller on Feb 18, 2011 2:02:00 PM

Revenue Assurance, as an industry, has always been in a bit of a Catch-22: You’re only great if you find a lot of (otherwise) lost revenue, but your tools and processes aren’t worth much if you keep finding the same kinds of errors year after year. By definition, then, (and much to the chagrin of many an RA consultant) a good RA tool is one that finds less and less as time goes on.

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Topics: SimCall, Revenue Assurance

ATS Receives Outstanding Performance  Reward from AT&T

Posted by Ryan Guthrie on Jun 18, 2008 3:01:00 PM

Advanced Technologies & Services, Inc (ATS), a supplier of Revenue Assurance solutions for communications providers, recently had two employees receive an award from AT&T for “Outstanding Performance and Contribution.”

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Topics: ATS, SimCall, AT&T