Advanced Technologies & Services, Inc. (ATS), a leading provider of operations and business support systems (OSS/BSS) for communications providers, announced results from a 2012 SimCall project that reduced call center and operator service call volumes by more than 40% for a Tier 1 North American Carrier.
SimCall Reduces Call Center Volumes by 40% for Tier 1 North American Carrier
Topics: SimCall, SimCall Lite, Case Study
ATS Renews SimCall Lite Contract with Tier 1 North American Carrier
Advanced Technologies and Services, Inc. (ATS), industry leader in revenue assurance, announced today that they have renewed a long term contract with a Tier 1 North American Wireline Carrier to provide revenue assurance through the use of the SimCall Lite product suite. The carrier has realized impressive returns with utilization of the tool over the past 4 years and has extended their contract through 2013.
Topics: SimCall Lite