SimCall Reduces Call Center Volumes by 40% for Tier 1 North American Carrier

Posted by Ryan Guthrie on Mar 11, 2013 10:01:00 AM

Advanced Technologies & Services, Inc. (ATS), a leading provider of operations and business support systems (OSS/BSS) for communications providers, announced results from a 2012 SimCall project that reduced call center and operator service call volumes by more than 40% for a Tier 1 North American Carrier.

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Topics: SimCall, Case Study, SimCall Lite

ATS Renews SimCall Lite Contract with Tier 1 North American Carrier

Posted by Ryan Guthrie on Jun 2, 2011 3:03:00 PM

Advanced Technologies and Services, Inc. (ATS), industry leader in revenue assurance, announced today that they have renewed a long term contract with a Tier 1 North American Wireline Carrier to provide revenue assurance through the use of the SimCall Lite product suite.  The carrier has realized impressive returns with utilization of the tool over the past 4 years and has extended their contract through 2013.

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Topics: SimCall Lite