CAF Broadband Performance Testing

Posted by Ryan Guthrie on Nov 14, 2018 1:41:13 PM

A few months ago the FCC released order DA 18-710 specifying the network performance testing and reporting required for ISPs who receive support from the Connect America Fund (CAF). The order is nearly 40 pages, but in this post we will summarize the requirements and provide some options for how ISPs can comply.

Who Must Comply?

Recipients of CAF high-cost universal service support, including:

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Topics: stamper box, connect america fund, FCC, Regulatory

Chalk Talk: Burstable Circuit Billing Accuracy - Part 2

Posted by Ryan Guthrie on Oct 18, 2018 10:30:00 AM

Burstable billing, also known as 95th percentile billing, can present a variety of challenges if it's not regularly tested and monitored to ensure accuracy and completeness. While this type of billing arrangement is a nice benefit for customers and is often used as a marketing incentive, it can very easily lead to substantial revenue loss if any of the systems or procedures used to collect, mediate, and ultimately bill the customer are not functioning properly.

We recently posted 'Part 1' of this video series where our CTO Peter Mueller discussed how ATS' stamper box solution and data analytics help ISPs ensure accurate and complete billing for enterprise customers with burstable circuits.  In this video, Peter discusses how we help carriers quantify the common issues we uncover as well as their root cause and ultimately put controls in place to monitor and alarm when specific error conditions occur.  

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Topics: Chalk Talk, burstable billing, 95th percentile billing, stamper box

Chalk Talk: Burstable Circuit Billing Accuracy

Posted by Ryan Guthrie on Aug 7, 2018 11:45:01 AM

Burstable billing, also known as 95th percentile billing, can present a variety of challenges if it's not regularly tested and monitored to ensure accuracy and completeness. While this type of billing arrangement is a nice benefit for customers and is often used as a marketing incentive, it can very easily lead to substantial revenue loss if any of the systems or procedures used to collect, mediate, and ultimately bill the customer are not functioning properly.

In this chalk talk video, CTO Peter Mueller discusses how ATS' stamper box solution and data analytics help ISPs ensure accurate and complete billing for enterprise customers with burstable circuits.

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Topics: Chalk Talk, burstable billing, 95th percentile billing, stamper box