Phone calls have no boundaries, borders, or language barriers. However, billing for them does.
When big businesses partner with telecom providers, the provider most likely needs to deliver it’s services to a variety of locations. Sometimes, the provider needs to use other local carrier’s to deliver the service for the original provider.
When it's time for the original provider to invoice the business, they need to analyse the CDRs from each of the businesses locations. This can be a headache for providers that need to manage CDR files from hundreds of global locations, that will have differences such as
- File Type
We’ve seen everything, from data stored in excel sheets, pdfs, or csv files in Mandarin, Spanish, French, you name it.
Consolidating your international billing services gives telecommunication companies the ability to minimize the associated costs and hassle of invoicing their global clients.
Luckily, data science allows us to trim unnecessary tasks with automation to manage international invoices.
Having some kind of ‘one-bill’ service means managing the data of each customer, validating, and processing the local carrier's data regardless of format, and sending the customer a single invoice for each of their international locations.
In the past, we've seen this task done manually - a long process that requires specialized individuals to validate each record. Automating these tasks simplifies the process for all parties involved.
Consolidating your international billing services gives organizations the ability to minimize the associated costs and hassle of invoicing their global clients.
ATS engineers specialize in automation and revenue assurance, and have experience assisting global telecommunication companies with their One Bill Service. Don't hesitate to contact our professionals to help ease the headache that comes with international billing.