FCC Pushes 911 Into the Digital Era: What OSPs and PSAPs Need to Know
How AI-Based Bots Are Transforming Ordering Provisioning and Billing for Telecom Carriers
Where Are We with BEAD, CAF, and State Broadband Compliance Testing & Reporting?
Why Carriers Should Invest in Traffic Studies to Avoid Safe Harbor Overcharges
In telecom, profitability depends on tightly managing costs while complying with FCC regulations. One hidden drain on revenue comes from relying on safe harbor allocations when reporting traffic for the Universal Service Fund (USF) and related programs.
Reconfiguring the Telephone Companies Central Office From Communication Hubs to AI Factories
With their vast network of real estate, extensive fiber connections, and established power infrastructure, telecommunications companies (telcos) are uniquely positioned to repurpose their underutilized central offices (COs) into hubs for artificial intelligence (AI). This strategic move can create new revenue streams, optimize network performance, and position telcos as key players in the growing AI economy.
Why Broadband Providers Must Keep Testing Speed and Latency—Even as BEAD, CAF, and RDOF Policies Shift
The Broadband Equity, Access, and Deployment (BEAD) program has already seen major policy shifts moving away from fiber-only mandates toward a more technology-neutral, cost-per-location model. While BEAD is the latest government sponsored broadband deployment fund, it’s not the only game in town. Providers funded through Connect America Fund (CAF) and the Rural Digital Opportunity Fund (RDOF) also face evolving compliance expectations.
Across all three programs, one thing is certain: providers must continually test and validate their speed and latency performance. Here’s why it matters.
The Universal Service Fund Is there a Path to Reform?
You have undoubtedly heard about the 911 outage in Pennsylvania in July. This is precisely the kind of event that motivated the FCC to issue new directives on 911 monitoring and reporting, effective in April.
What does the FCC order require of carriers?
Knowledge Management: A Growing Problem for Telecom Carriers
Telecom operations run on procedures, documentation, and standards. Network design, provisioning, testing, and circuit cutovers all happen thanks to experienced personnel. What happens when a new person joins the team? How do new employees get up to speed on the correct methods, procedures, and workflows when procedures often live in disconnected manuals, PDFs, binders, and legacy systems?
Why did the FCC change the reporting requirements for carriers with 911 outages?
You have undoubtedly heard about the 911 outage in Pennsylvania in July. This is precisely the kind of event that motivated the FCC to issue new directives on 911 monitoring and reporting effective in April.

 
                                     
                                     
                                     
                                     
                                     
                                     
                                     
                                     
                                    