Case Study - USF Traffic Analysis

Posted by Ryan Guthrie on Aug 14, 2018 12:19:51 PM

In February 2018, an up and coming VoIP service provider contacted us about performing a USF traffic analysis before their next quarterly filing. With the 'Safe Harbor' rate set at 64.9% and the quarterly contribution factor increasing to an all time high of 19.5%, D3 Unified Communications decided it was time to explore the option of performing a traffic study.

Within 1 week, we had a data sample from D3 and provided a free high level estimate of what their actual PIU would be if we completed the traffic study. Our quick analysis on the data estimated that their actual PIU would be less than half of the 'Safe Harbor' rate of 64.9%. The decision to perform the traffic study became an easy one to make as the savings were very evident.

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Topics: USF, FCC, Case Study, Regulatory

Case Study: Usage Meter Accuracy

Posted by Ryan Guthrie on Feb 8, 2017 2:01:00 PM

Years ago, ‘all you can eat’ plans, the staple of internet service provider’s (ISP) high speed data billing, were great for attracting customers. But today the popularity of YouTube, Netflix, Hulu, and countless other video outlets have turned the tables on service profitability. Thus, in the U.S. cable internet market, all signs now point to the widespread adoption of usage based billing.  The same kind of tiered, usage based billing plans that are now popular in cellular.

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Topics: Case Study, Broadband, Usage Meter Accuracy, Usage Based Billing

SimCall Reduces Call Center Volumes by 40% for Tier 1 North American Carrier

Posted by Ryan Guthrie on Mar 11, 2013 10:01:00 AM

Advanced Technologies & Services, Inc. (ATS), a leading provider of operations and business support systems (OSS/BSS) for communications providers, announced results from a 2012 SimCall project that reduced call center and operator service call volumes by more than 40% for a Tier 1 North American Carrier.

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Topics: SimCall, Case Study, SimCall Lite