Centralizing Data: How Telecom Providers Can Harness Multiple Data Streams

Posted by John Sarkis on Jan 17, 2024 1:31:24 PM

As society's dependence on telecom services intensifies, so does the surge in data volume generated by Communication Service Providers (CSPs)

Telecommunication networks often rely on a mix of backhaul vendors and technologies to ensure seamless connectivity, efficient data transfer, and robust network performance, thereby meeting the increasing demands of users. While this diversity brings benefits, it also introduces complexities in terms of monitoring, management, and issue resolution. 

Adding to the complexity, the data collected by CSP's from these vendors is sometimes scattered across numerous data lakes with various technology and vendor-proprietary formats. This abundance of data provides little benefit unless providers can extract meaningful insights from the diverse network elements embedded in their backend infrastructure.

In this blog post, we'll unravel the impact a centralized data dashboard such as our Event Storage & Analytics Platform can have in reshaping how telecom providers navigate their data operations.

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Topics: Big Data, ESAP, Machine Learning, Fraud Prevention, Data Plumbing

How Open-Source is Reshaping our Business

Posted by Peter Mueller on Jun 29, 2018 1:09:10 PM

Being in the software business for 20+ years, I’ve both feared and admired open-source.  On the one hand, we’ve benefited from it so thoroughly that it’s easy to overlook that we’re standing on ‘shoulders of giants’ every morning from the moment we boot up a Linux VM, to whatever PERL or Python module we’ll download or upgrade during the day.  We’ve made modest contributions along the way, but we’ve never taken the plunge of actually open-sourcing our own wares -- even though, economically and technically, our own customers have benefited from indirectly from them. After all, building our apps around open source has - over the long-term - kept our own customer’s total cost of ownership down, and kept openness and reliability up.  In this post, I’d like to explore an often-overlooked aspect of open-source:  it’s ability to help you close more sales by including an ‘infrastructure call option’ for your prospects.

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Topics: Telecom Data Analytics, MapReduce, Inter-Carrier Billing, SS7, Workflow Automation, Fraud Prevention, Cloud Storage

The Importance of Developing a Fraud Detection and Prevention System

Posted by Ryan Guthrie on Nov 15, 2017 12:46:25 PM

In most companies, fraud is identified only after it occurs. Measures are then implemented to prevent it from happening again.  Ideally, businesses want to find ways to prevent fraud from taking place, or, if that’s not possible, to detect it before significant damage is done. In the event that they are unable to prevent it in a timely fashion, however, fraud detection is the best bet for eradicating it from the environment and preventing a recurrence.

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Topics: Fraud, Fraud Prevention