Industry Leader in Telecom Data Analytics and Revenue Assurance

How can Telco’s manage the upcoming knowledge cliff?

This is a question that is keeping telco managers up at night. Fortunately, technology can help. Artificial Intelligence, particularly Generative AI (GenAI) and advanced Knowledge Management (KM) systems, offers several powerful solutions to create better Methodologies and Procedures (M&Ps) and training documents, effectively capturing the expertise of retiring employees.

Harness real-time insights from your network to drive operational excellence and smarter marketing.

In telecom, profitability depends on tightly managing costs while complying with FCC regulations. One hidden drain on revenue comes from relying on safe harbor allocations when reporting traffic for the Universal Service Fund (USF) and related programs.

How Do Companies Deal with Knowledge

With their vast network of real estate, extensive fiber connections, and established power infrastructure, telecommunications companies (telcos) are uniquely positioned to repurpose their underutilized central offices (COs) into hubs for artificial intelligence (AI). This strategic move can create new revenue streams, optimize network performance, and position telcos as key players in the growing AI economy.