Burstable billing, also known as 95th percentile billing, can present a variety of challenges if it's not regularly tested and monitored to ensure accuracy and completeness. While this type of billing arrangement is a nice benefit for customers and is often used as a marketing incentive, it can very easily lead to substantial revenue loss if any of the systems or procedures used to collect, mediate, and ultimately bill the customer are not functioning properly.
We recently posted 'Part 1' of this video series where our CTO Peter Mueller discussed how ATS' stamper box solution and data analytics help ISPs ensure accurate and complete billing for enterprise customers with burstable circuits. In this video, Peter discusses how we help carriers quantify the common issues we uncover as well as their root cause and ultimately put controls in place to monitor and alarm when specific error conditions occur.
Click here for more information about our stamper box solution or to download a recent case study.