For decades, the telecommunications industry has been anchored by a multibillion-dollar weight: the legacy copper network. While the world has moved to 5G and fiber, the aging TDM (Time Division Multiplexing) infrastructure remains, costing carriers billions in annual maintenance while serving less than 5% of the modern customer base.
Topics: AI
In the telecommunications industry, "data-driven marketing" is often easier said than done. The most valuable information—how much a customer actually uses your service—is often locked away in the network engineering department.
This is a question that is keeping telco managers up at night. Fortunately, technology can help. Artificial Intelligence, particularly Generative AI (GenAI) and advanced Knowledge Management (KM) systems, offers several powerful solutions to create better Methodologies and Procedures (M&Ps) and training documents, effectively capturing the expertise of retiring employees.
Harness real-time insights from your network to drive operational excellence and smarter marketing.
Are you a telecom provider paying too much into the Universal Service Fund (USF)? With the contribution factor soaring to a historic 38.1% for Q4 2025, every dollar matters.
This deep-dive webinar reveals the critical strategies companies are using right now to legally slash their contributions, optimize their reporting, and stop subsidizing their competitors.
Topics: USF
