The Power of Social Network Analytics in Telecom

Posted by Ryan Guthrie on Jan 6, 2016 2:03:00 PM

What does social network analytics mean in the telecom space?  Is it Twitter? Facebook? LinkedIn?  Maybe, but the real power of social network analytics lies in the data the telecom companies record and process every minute of every day; Voice and SMS records.  The social networks that exist within your subscriber base is incredible rich with information that can tell you anything from what movie they might want to watch next to who is getting ready to churn away to a competitor.

This information has been available for as long as telephones have been around.  But only in the past few years with the explosion of computer and cloud power has it been possible to truly aggregate the data and turn it into meaningful and actionable information.  Similarly, the idea of a social network has been around since the beginning of time.  People’s social networks include friends, family, and co-workers who can influence them and whom they can influence as well.  The strength of the connections can be measured by analyzing the data to identify those individuals within a social circle who have the power to influence others one way or another.

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Topics: Telecom Data Analytics, Marketing, Social Network Analytics

A Big Data Starter Kit: How Small Carriers Get Started with Advanced Analytics

Posted by Ryan Guthrie on May 12, 2015 10:14:00 AM

Interview with Ryan Guthrie by Dan Baker, Black Swan Telecom Journal Up to now, most of the telecom big data action has been happening at the large carriers. TRI’s 2014 study of telecom analytics solutions estimated that merchant market currently at $1,990 million worldwide. As shown in the chart below, over 70% of the big data/analytics solutions are serving the large, giant carriers.

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Topics: Telecom Data Analytics, Big Data, BigQuery

ATS Celebrates 20 Year Anniversary

Posted by Ryan Guthrie on Apr 14, 2015 2:01:00 PM

Advanced Technologies & Services, Inc. (ATS), a leading provider of revenue assurance, network integrity, and data analytics solutions for communications providers, is celebrating its 20 Year Anniversary.  Since 1995, ATS has worked with some of the largest and smallest telecommunication companies across North America including landline, mobility, and internet service providers.  In 2001, ATS was named to the Inc. 500 list as one America’s fastest growing private companies.  ATS got its start in telecom revenue assurance with its flagship tool, SimCall.  SimCall has been used to validate the translations of more than 75% of all landline switches in North America. As technologies changed, ATS adapted and developed cutting edge solutions for the mobile and broadband markets.  Today, ATS works with a mix of landline, mobile, and internet providers to deliver a unique blend of consulting and solutions for everything from network and revenue assurance, to big data analytics and regulatory support.

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Topics: ATS

Rural Call Completion Officially Begins

Posted by Ken Babcock on Mar 10, 2015 4:02:00 PM

In case you haven’t seen the latest information released from the FCC, the Office of Management and Budget (OMB) has put their final stamp of approval on the Rural Call Completion Order.  While conversations around the order have been swirling since late 2013, the OMB approval means that all long distance voice service providers must take action by April 1, 2015.

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Topics: USF, Regulatory

KTA-TTA Conference Presentation – Big Data Analytics for Rural ILECs

Posted by Peter Mueller on Oct 31, 2014 5:14:00 PM

ATS’ COO Peter Mueller was asked to present at the KTA-TTA Fall Conference on the topic of Big Data Analytics for Rural ILECs.  Peter covers topics ranging from how to get started with cloud storage to how carriers can user their data to increase revenue and improve service levels.  The presentation has been broken up into 6 sections.

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Topics: Telecom Data Analytics, Big Data

ATS Announces Strategic Partnership with CCMI

Posted by Ryan Guthrie on Sep 10, 2014 3:01:00 PM

Advanced Technologies & Services, Inc. (ATS), a leading provider of revenue assurance, network integrity, and data analytics solutions for communications providers, is pleased to announce its new reamrategic partnership with CCMI.  CCMI is an industry leader in telecommunications data, education, and rate information.  Our goal is to arm service providers with the capabilities needed to drive higher network performance as well as identify and reduce revenue leakage potential amidst the ever changing and reforming telecommunications industry.

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Topics: ATS

Ensuring Accuracy in Usage Based Billing for Broadband

Posted by Ryan Guthrie on Sep 10, 2014 10:05:00 AM

Interview with Ryan Guthrie by Dan Baker, Contributor to B/OSS

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Topics: Usage Based Billing, Usage Meter Accuracy, Broadband

Why Telcos Should Care About Big Data - Chalk Talk

Posted by Peter Mueller on Jan 22, 2014 2:04:00 PM

In this episode of ATS Chalk Talk, COO Peter Mueller looks at the technical and economic rationale for having telcos embrace the public cloud. A brief explanation of MapReduce and Amazon Web Services are presented from the vantage point of sifting through Call Detail Records (CDRs).

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Topics: Telecom Data Analytics, MapReduce, Big Data, Rural Call Completion, Chalk Talk

Rural Call Completion - Chalk Talk

Posted by Ken Babcock on Jan 14, 2014 10:03:00 AM

In this episode of ATS Chalk Talk, Ken Babcock, VP of Regulatory Services, discusses the FCC’s recent order on Rural Call Completion (FCC 13-135). The interview covers:

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Topics: Rural Call Completion, Chalk Talk

SimCall Reduces Call Center Volumes by 40% for Tier 1 North American Carrier

Posted by Ryan Guthrie on Mar 11, 2013 10:01:00 AM

Advanced Technologies & Services, Inc. (ATS), a leading provider of operations and business support systems (OSS/BSS) for communications providers, announced results from a 2012 SimCall project that reduced call center and operator service call volumes by more than 40% for a Tier 1 North American Carrier.

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Topics: SimCall, SimCall Lite, Case Study